Wacom Premium Extended Warranty Service
Premium care for Premium products
Fast Repair & Free Loaner Units
Wacom's line of Interactive Pen Displays for educational institutions, medical facilities, call centers and of course the Cintiq line of displays for the creative industry are premium products essential to the work of their users. Recognizing that these premium products play a vital role for their owners, Wacom offers the Wacom Premium Extended Warranty Service for Interactive Pen Displays.
In addition to the complimentary 1-year support and repair service included in the Limited Warranty of every Interactive Pen Display, the Wacom Premium Extended Warranty Service guarantees you the following world-class protection:
Extended Limited Warranty Term:
Depending on the plan you purchase, your standard 1-year Limited Warranty service will be extended 1 to 2 years.*
Free Loaner Units:
Wacom recognizes that time is money for every business. So, while your Interactive Pen Display is under repair, you will have the exclusive option to borrow a Loaner Unit at no additional cost. Delivery of free loaner unit will be arranged within one business day.
Fast and friendly phone and email support to answer all your questions and concerns.
Fast Repair Service:
Wacom Technical Support strives for the highest standards in its repair service and will endeavor to return your defective product within one month.**
*Please note that the Wacom Premium Extended Warranty Service should be purchased within one month of the purchase date of your product.
**Turnaround time for repair may vary from case to case and upon the distance from the place of repair.
Support inquiry form (Wacom Asia Pacific Contact Center)