Customer Care

Find support contact information for your country:

The information on this page is for the Asia Pacific regions (Australia, India, Indonesia, Korea, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Taiwan, Thailand, Vietnam excluding Japan, China and Hong Kong).

For support in China, Hong Kong, Japan go to the region selector.

Wacom Asia Pacific Contact Center (WAPCC)

Country
Phone Number
Language
Business Hours
Service
New Zealand (09) 9518328
English
Mon-Fri
12:00-20:00
NZST
Technical support
& Prepurchase
Australia 1300 092 266 (Toll free),
(02) 8999 4233
English
Mon-Fri
10:00-18:00
AEST
Technical support
& Prepurchase
Malaysia 1-800-815612
English
Mon-Fri
9:00-18:00
(Local time)
Technical support
& Prepurchase
Singapore 800-1205558
English
Mon-Fri
9:00-18:00
(Local time)
Technical support
& Prepurchase
Thailand 001800120666407
English
Mon-Fri
9:00-18:00
(Local time)
Technical support
& Prepurchase
Taiwan (02)8227-8819
Traditional Chinese
Mon-Fri
9:00-18:00
(Local time)
Technical support
& Prepurchase
Philippines (02) 5712412
English
Mon-Fri
9:00-18:00
(Local time)
Technical support
& Prepurchase
India 000-8000016355
English
Mon-Fri
9:00-15:30
(Local time)
Technical support
& Prepurchase

Support inquiry form (E-mail support is also available)

* Service is closed on Saturdays, Sundays and some local holidays.

Wacom India

Wacom India Pvt. Ltd.

716, DLF Tower B, Jasola District Centre, Mathura Road, New Delhi 110025, India

TEL : +91-11-40601200
FAX : +91-11-40601235
URL: www.wacom.asia/in

Wacom India Distributor Support

Aditya Infotech Ltd.

2-13, Janki Centre, Off Veera Desai Road, Andheri (W),
Mumbai - 400 053, India
Tel: +91-22-26741595,  ~98
E-mail: amjad_pathan@adityagroup.com
Contact person: Mr. Amjad Pathan
Mobile Number: +9191677 07765
(This company accepts Cintiq and LCD tablet series inquiry only and does not accept any other inquires such as Intuos series, Bamboo series etc.)

Neoteric Infomatique Pvt. Ltd.

Contact person: Ms. Savita Paymode
Tel: +91-22-32920619, 32980665
Email: savita.paymode@neoteric.co.in