Customer Care Knowledgebase

  1. I have lost the Start Inking icon on the Review ribbon. How can I enable the Inking on MS Office?
  2. Can I use Bamboo Stylus feel for ASUS® VivoTabTM Smart?
  3. Can I use Bamboo Stylus feel for Dell LatitudeTM 10?
  4. I am looking for the pen for my Graphire4 (CTE-440)
  5. Can I use a tablet on parallel operating system or virtual operating system on Mac?
  6. Does any of Bamboo Stylus feel work with my Tablet PC?
  7. I have recently bought wireless kit for intuos 5 but it is not working well.
  8. I cannot download the Bamboo Dock.
  9. I don't have a DVD drive. Where can I download the bundled software?
  10. How can I activate Bamboo tablet use in Windows Office 2007?
  11. My Intuos5 goes to sleep unexpectedly while working. The battery is charged & connectivity is fine.
  12. My Intuos2 is not working well for Windows 8.
  13. Can I use my tablet for parallel operating system or virtual operating system on Mac OSX?
  14. I want to use Intuos5 on my MacbookPro but it doesn't register there, even after downloading latest drivers from Wacom.
  15. Do the current Wacom drivers work with Mac OS X 10.8?
  16. What software applications support Wacom Tablet features?
  17. I bought a Wacom tablet package in Japan and later found the bundle software is a Japanese version, can I exchange it for an English version?
  18. Will there be a Windows 7 or Vista driver for serial products?
  19. Where can I find the latest tablet driver?
  20. Where can I find tablet driver for OSX 10.8?
  21. Is it possible to delete all the tablet preference files at once?
  22. Where can I find tablet driver for Windows 8?
  23. I purchased a Wacom Bamboo Stylus For iPad two weeks ago and the tip has split on it. Can you please advise how I can obtain warranty.
  24. How do I change the tip of my pen?
  25. Why do the Intuos4 nibs seem to wear faster than previous Intuos models?
  26. How do I find the model number and my serial number for my product?
  27. How do I know whether or not a software program supports Wacom tablets?
  28. Wacom tablet driver un-installation and re-installation procedure for Windows 8, 7, XP,Vista and Mac OSX
  29. Why my Bamboo doesn't support 3 and 4 finger gestures after installing the driver, 5.2.4-6 for Windows or 5.2.4-4 for Mac OSX?
  30. Why doesn't my tablet work after upgrading to Mac OSX 10.7 or 10.8?
  31. Can I have both a mouse and the tablet connected to my machine at the same time?
  32. My tablet was working for a while, then it stopped working. Now it moves like a mouse not a tablet. What do I do? (Intuos and Cintiq models, etc.)
  33. My tablet was working for a while, then it stopped working. Now it moves like a mouse not a tablet. What do I do? (Bamboo models, etc.)
  34. How do the Intuos5 specifications compare with Intuos4?