Customer Care Knowledgebase

  1. How does the color quality of the Cintiq displays compare?
  2. Will the surface of the Cintiq displays scratch?
  3. How does the color quality of the Cintiq displays compare?
  4. Can I use multiple monitors with my Cintiq tablet?
  5. There is a ripple effect that appears around the pointer when clicking. How can I turn off or get rid of this effect?
  6. How to connect Intuos Creative Stylus to supported apps?
  7. How can I download the bundled application software for Intuos or Intuos Pro?
  8. Inking function is still not available after installing the latest driver.
  9. How can I use gesture features?
  10. I have lost the Start Inking icon on the Review ribbon. How can I enable the Inking on MS Office?
  11. Can I use Bamboo Stylus feel for ASUS® VivoTabTM Smart?
  12. Can I use Bamboo Stylus feel for Dell LatitudeTM 10?
  13. I am looking for the pen for my Graphire4 (CTE-440)
  14. Can I use a tablet on parallel operating system or virtual operating system on Mac?
  15. Does any of Bamboo Stylus feel work with my Tablet PC?
  16. I have recently bought wireless kit for intuos 5 but it is not working well.
  17. I cannot download the Bamboo Dock.
  18. I don't have a DVD drive. Where can I download the bundled software?
  19. How can I activate Bamboo tablet use in Windows Office 2007?
  20. My Intuos5 goes to sleep unexpectedly while working. The battery is charged & connectivity is fine.
  21. My Intuos2 is not working well for Windows 8.
  22. Can I use my tablet for parallel operating system or virtual operating system on Mac OSX?
  23. I want to use Intuos5 on my MacbookPro but it doesn't register there, even after downloading latest drivers from Wacom.
  24. Do the current Wacom drivers work with Mac OS X 10.8?
  25. What software applications support Wacom Tablet features?
  26. I bought a Wacom tablet package in Japan and later found the bundle software is a Japanese version, can I exchange it for an English version?
  27. Will there be a Windows 7 or Vista driver for serial products?
  28. Where can I find the latest tablet driver?
  29. Where can I find tablet driver for OSX 10.8?
  30. Is it possible to delete all the tablet preference files at once?
  31. Where can I find tablet driver for Windows 8?
  32. I purchased a Wacom Bamboo Stylus For iPad two weeks ago and the tip has split on it. Can you please advise how I can obtain warranty.
  33. How do I change the tip of my pen?
  34. Why do the Intuos4 nibs seem to wear faster than previous Intuos models?
  35. How do I find the model number and my serial number for my product?
  36. How do I know whether or not a software program supports Wacom tablets?
  37. Wacom tablet driver un-installation and re-installation procedure for Windows 8, 7, XP,Vista and Mac OSX
  38. Why my Bamboo doesn't support 3 and 4 finger gestures after installing the driver, 5.2.4-6 for Windows or 5.2.4-4 for Mac OSX?
  39. Why doesn't my tablet work after upgrading to Mac OSX 10.7 or 10.8?
  40. Can I have both a mouse and the tablet connected to my machine at the same time?
  41. My tablet was working for a while, then it stopped working. Now it moves like a mouse not a tablet. What do I do? (Intuos and Cintiq models, etc.)
  42. My tablet was working for a while, then it stopped working. Now it moves like a mouse not a tablet. What do I do? (Bamboo models, etc.)
  43. How do the Intuos5 specifications compare with Intuos4?