Customer Care
Find support contact information for your country:
The information on this page is for the Asia Pacific regions (Australia, India, Indonesia, Korea, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Taiwan, Thailand, Vietnam excluding Japan, China and Hong Kong).
For support in China, Hong Kong, Japan go to the region selector.
Wacom Asia Pacific Contact Center (WAPCC)
|
Country
|
Phone Number
|
Language
|
Business Hours
|
Service
|
|
| New Zealand | 9 9518328 |
English
|
Mon-Fri |
12:00-20:00
NZST |
Technical support
& Prepurchase |
| Australia |
1300 092 266 (Toll free), 2 8999 4233 |
English
|
Mon-Fri |
10:00-18:00
AEST |
Technical support
& Prepurchase |
| Malaysia | 1-800-815612 |
English
|
Mon-Fri |
9:00-18:00
(Local time) |
Technical support
& Prepurchase |
| Singapore | 800-1205558 |
English
|
Mon-Fri |
9:00-18:00
(Local time) |
Technical support
& Prepurchase |
| Thailand | 001800120666407 |
English
|
Mon-Fri |
9:00-18:00
(Local time) |
Technical support
& Prepurchase |
| Taiwan | (02)8227-8819 |
Traditional Chinese
|
Mon-Fri |
9:00-18:00
(Local time) |
Technical support
& Prepurchase |
| Philippines | 2-5712412 |
English
|
Mon-Fri |
9:00-18:00
(Local time) |
Technical support
& Prepurchase |
| India | 000-8000016355 |
English
|
Mon-Fri |
9:00-15:30
(Local time) |
Technical support
& Prepurchase |
Support inquiry form (E-mail support is also available)
* Service is closed on Saturdays, Sundays and some local holidays.
Regional Distributor Support
Support inquiries should be made to local distributor offices in these countries: India, Indonesia, Pakistan, Philippines, Thailand and Vietnam.